Full Name of Participant
Age
Gender MaleFemaleOther
Program Enrolled In TyroMedioProCorporate
Preferred Center/Location KalyanPune
Date of Enrollment
Parent/Guardian Name (if minor)
Phone Number
Email ID
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Q.1 Were you explained all program details (timings, holidays, structure, fees, etc.)? YesNoPartially
Q.2 Did the representative clearly explain the Terms & Conditions? YesNoPartially
Q.3 Were you informed about emergency protocol & medical form submission? (Included in Enrollment Form) YesNo
Q.4 Did you receive a proper tour or walk-through of the facility? YesNo
Q.5 Were you clearly informed about attendance policies and holidays? YesNo
Q.6 Did you feel your questions were answered properly and patiently? YesNo
Q.7 Were the fees and payment process explained clearly? YesNo
Q.8 Did you receive an official fee receipt or invoice? YesNo
Q.1 Was the Sportified representative polite and respectful throughout the onboarding? YesNo
Q.2 Did they take the time to understand your needs and suggest appropriate programs? YesNo
Q.3 Would you rate their overall helpfulness as: ExcellentGoodAveragePoor
Q.4 Any suggestions or feedback about the representative’s interaction?
Q.1 How would you rate the cleanliness and maintenance of the facility?ExcellentGoodAveragePoor
Q.2 Did the facility feel welcoming and safe for your child/self? YesNo
Q.3 Were the coaches/staff present during your visit approachable and professional? YesNoDidn’t Interact
Q.4 Were you provided with the Welcome Kit (if applicable)? YesNoNot Applicable
Let us know how we can improve your onboarding experience:
I agree that the above feedback can be used by Sportified’s internal team to improve services and may be referenced for training purposes.
Submitted By SelfParentGuardian
Date of Submission